We include essential security in every plan—because baseline protection shouldn’t be optional.
*Additional Services Available on Request
Every plan includes essential protection, but higher tiers add faster response, deeper visibility, and stronger risk control when threats appear.
| Scenario | Core | Secure ⭐ | Complete 🛡 |
|---|---|---|---|
| Malware detected | ✔ Automatically blocked | ✔ Blocked + analyzed by security team | ✔ Blocked + analyzed + environment-wide visibility |
| Ransomware attempt | ✔ Stopped + device isolated | ✔ Stopped + immediate SOC response | ✔ Full response + investigation + risk assessment |
| Phishing email | ✔ Basic threat blocking | ✔ Blocked + user risk reduced | ✔ Blocked + behavior tracked + policy enforcement |
| Active breach | ✔ Protection in place; escalation may be required | ✔ 24/7 SOC detects & removes attacker | ✔ Full response + attack path analysis + long-term remediation |
| New vulnerability | ✔ Addressed during routine patching | ✔ Prioritized based on risk | ✔ Continuously identified, tracked, and remediated |
| Compliance request | ✔ Basic reporting | ✔ Security reporting available | ✔ Full compliance support & audit readiness |
| Business impact | ⚠️Protected, but response depends on internal action | ✔ Fast containment, reduced downtime | 🛡 Maximum protection, minimal disruption, full control |
We handle everything from day-to-day support and system maintenance to cybersecurity, backups, and proactive monitoring—so you don’t have to worry about IT at all.
Most issues are addressed within minutes through remote support. Critical threats are monitored and responded to 24/7.
Your systems are protected by multiple layers of security. Depending on your plan, threats are either automatically blocked or actively investigated and responded to by our security team in real time.
No, our Help Desk Hours are 9 a.m. to 6 p.m. However, our systems are monitored around the clock, and critical issues are handled immediately to minimize downtime and risk.
Our plans are volume based and predictable. You’ll know exactly what you’re paying each month—no surprise bills.
Yes. Most issues are resolved remotely for speed, but on-site support is available when needed.
We use a layered security approach including endpoint protection, email security, monitoring, and user training to protect against modern threats.
We focus on prevention, not just fixing problems. Our approach combines proactive IT management with real-time security monitoring to keep your business running smoothly and securely.
Let’s move your business forward together.
